Frequently Asked

FAQ's Advantages or benefits of the topic to help users understand why it's important or valuable.

How do I book my pickup?

1. Website: Schedule your pickup online at [your website address]. 2. Phone: Call us at 8851603300 for immediate assistance. 3. Coming Soon: Our iOS and Android apps will be available soon for even easier booking! We aim to arrive within 10 minutes* of your confirmed booking.

Do you mix my clothes with other people's clothes?

Absolutely not! We take special care to ensure your clothes are washed separately. Each order is handled individually to maintain the highest hygiene standards and give your garments the attention they deserve. Your clothes are always treated with the utmost care.

How do I have to pay for your service?

You can pay for our services using: 1. Cash on Delivery – Pay in cash when your clothes are delivered back to you. 2. UPI Payments – Pay securely via UPI using the QR code provided by our delivery executives. We make payment simple and convenient for you!

My items are missing or damaged?

We ensure proper tagging and use eco-friendly chemicals that are gentle on both your clothes and skin. If something goes wrong, contact us immediately at 8851603300 or pressmate.in@gmail.com. We’ll investigate and resolve the issue promptly.

Can you wash comforters, blankets and quilts?

Absolutely! Washing comforters, blankets, and quilts is our expertise. We use eco-friendly products and specialized techniques to ensure your large items are cleaned with care, leaving them fresh, soft, and well-maintained.

What services do you provide?

We specialize in: • Dry Cleaning – Expert cleaning for delicate fabrics. • Vacuum Steam Ironing – Neat, wrinkle-free clothes with a deep steam process. We use eco-friendly products to ensure the best care for your clothes!

What chemicals and detergents do you use?

We use eco-friendly chemicals and detergents that are safe for both your clothes and your skin. Our cleaning solutions are gentle yet effective, ensuring your garments are cleaned to the highest standards while being kind to the environment.

What hours can I get my laundry picked up or delivered?

We offer pickup and delivery between 10:00 AM and 6:00 PM. For urgent orders placed after 8:00 PM, we provide service until midnight for a nominal fee of ₹499.

How clean is your store?

We prioritize cleanliness and hygiene in every aspect of our service. Our stores are equipped with tempered glass for a modern, safe, and clean environment. We follow strict hygiene protocols, ensuring your clothes are handled in a spotless, sanitized setting.

What if I leave any personnel items in my pockets by mistake?

While we make every effort to check for personal items, we recommend checking your pockets before handing over your clothes. If any personal items are found, we’ll notify you right away and make sure they’re returned to you safely.