Frequently Asked
FAQ's Advantages or benefits of the topic to help users understand why it's important or valuable.
• Via App/Website/WhatsApp: Schedule your pickup online at pressmate.in or through our mobile app. • By Phone: Call us at 8851603300 for immediate assistance.
We use advanced European hydrocarbon technology, which is eco-friendly, gentle on fabrics, and safer for your skin. Unlike Perc (perchloroethylene), banned in the USA for health hazards, our process is highly effective while being sustainable.
Yes. At Pressmate, customer-first transparency is our priority. Our app allows you to generate your own bill (self-invoicing), a revolutionary feature in the industry. No hidden charges, ever.
You can pay via: • UPI • Razorpay or other third-party payment gateways • Cash on Delivery (COD) Once payment is made, you will receive automatic confirmation via app notification, SMS, WhatsApp, and email. Paid invoices display a PAID stamp on your digital invoice to avoid double payment.
We use digital tagging under CCTV supervision to ensure your garments are never mixed. If you wish, we can also tag clothes in front of you with double tagging for extra assurance.
We specialize in: • Dry Cleaning: Expert care for men’s and women’s outfits. • Vacuum Steam Ironing: Deep steam process for wrinkle-free, perfectly pressed garments. • Specialty Cleaning: Leather, suede, bedding, curtains, carpets, sofas, and shoes. All services use eco-friendly products to ensure the best care for your clothes.
• Regular service: 10:00 AM – 08:00 PM • Urgent service: Orders placed after 8:00 PM are processed until midnight • Delivery time: 3–5 working days (curtains, carpets, and shoes may take longer) • Express service: On-demand pickup and delivery within 24–48 hours
We recommend checking your pockets before handing over clothes. Any found items are notified immediately and returned safely. All garments are checked under CCTV supervision.
Yes. We offer annual subscription plans with attractive discounts based on customer preferences.
Yes. Pressmate operates on a franchise model, but in Gurgaon, we only have signature stores with a centralized corporate office and processing unit.
We use advanced stain-removal Steam technology and machines with specialized solvents to remove stains without damaging your clothes.
• Standard service: 3–5 working days • Curtains, carpets, and shoes: May take slightly longer • Express service: 24–48 hours for urgent needs
Yes. We use specialized solvents and advanced techniques to treat tough or old stains. While extremely set-in stains may be challenging, we always strive for the best results.
Yes. Our vacuum steam ironing technology is safe for all fabric types, including delicate silks, woolens, and synthetics. It removes wrinkles without damaging fibers.
Yes. For urgent requirements, we provide same-day steam ironing, ensuring your clothes are wrinkle-free and ready to wear within a few hours.
Absolutely. Our team can guide you on how to store, maintain, and care for your clothes, helping them last longer and look better.
Yes. All garments undergo a thorough sanitization process, ensuring hygiene and freshness for every item.
Yes. Contact our HR department: • Phone: 9821199456 • Email: hr@pressmate.in
Yes. We welcome students interested in HR, Marketing, Sales, and IT. As one of the largest unregulated industries in India, we provide hands-on guidance and exposure to help students build their careers.
• Phone: 8851603300 • Email: admin@pressmate.in
• Phone: 8851603300 • Email: admin@pressmate.in