Privacy Policy

Pressmate.in, where fabric is an emotion, is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and share your personal information when you use our laundry services, visit our website, or interact with us in any other way.

Information We Collect:

We may collect the following types of personal information: Contact Information: Name, address, phone number, email address. - Order Information: Details about your laundry orders, including garment types, cleaning preferences, pickup and delivery instructions, and payment information. - Account Information: If you create an account with us, we may collect your username, password, and other account-related details. - Payment Information: Credit card or other payment details, which are processed securely by our payment processor. - Device Information: Information about the device you use to access our application & website, such as your IP address, browser type, and operating system.

How We Use Your Information:

We may use your information for the following purposes: - Providing Services: To process your laundry orders, provide customer support, and communicate with you about your orders. - Account Management: To create and manage your account, process payments, and personalize your experience. - Marketing: To send you marketing communications about our services, promotions, and special offers. You can opt out of these communications at any time. - Legal Compliance: To comply with applicable laws and regulations.

How We Share Your Information:

We may share your personal information with the following third parties: - Service Providers: We may share information with third-party service providers who assist us with payment processing, delivery, marketing, and other essential services. We ensure that these providers are contractually obligated to protect your privacy. - Legal Authorities: We may disclose information to legal authorities if required by law or to protect our legal rights. - Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security:

- We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method is 100% secure.

Your Choices

- Access and Correction: You may access our application and update your personal information by logging into your account or contacting us.

Changes to this Privacy Policy:

- We may update this Privacy Policy from time to time. We will post any changes on our website.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at: Pressmate.in@gmail.com

Terms & Conditions

About Pressmate

Pressmate provides professional pickup and delivery laundry services, offering both quality and convenience. These services are subject to the following terms and conditions. By using Pressmate's services, you agree to these terms. Privacy: We are committed to protecting your privacy. Pressmate will never sell your personal information, including your phone number, address, or email address, to any third party. Changes to Terms: These terms and conditions may be updated periodically. The current version in effect at the time you place an order will apply to that order. Please review these terms regularly. Garment Care and Liability Pressmate takes the utmost care with your garments. However, we are not responsible for already damaged fabric, including tears or rips, that may occur during processing. All fabrics have a natural lifespan, and wear and tear can affect their resilience. While we handle your items with care, certain fabric types and conditions are more susceptible to damage. Lost or Damaged Items: In the event of lost, Pressmate's liability is limited to double the cleaning cost of the specific item, up to a maximum of 999/- Dispute Resolution: Any dispute regarding lost or damaged items will be handled through an internal review process. To initiate this review, please contact us within 7 days of receiving your order via email at Pressmate.in@gmail.com